Website Terms of Service

Last Updated: Sept 21, 2025

1. ACCEPTANCE OF TERMS

Welcome to Release Point Coaching. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Release Point Coaching, a sole proprietorship ("Coach," "I," "me," or "my") regarding your use of my website and coaching services.

By accessing my website, scheduling a discovery call, completing any online forms, scheduling a session, or engaging in my coaching services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use my services.

2. DESCRIPTION OF SERVICES

2.1 Coaching Services

Release Point Coaching provides professional coaching services designed to help clients achieve personal and professional goals. Coaching is a partnership in a thought-provoking and creative process that inspires clients to maximize their personal and professional potential. All coaching services are provided solely by me as the owner and coach.

2.2 Not Therapy or Medical Advice

IMPORTANT: Coaching is not therapy, psychotherapy, counseling, or medical treatment. I am not a licensed mental health professional or medical practitioner. My coaching services do not diagnose, treat, cure, or prevent any mental health disorder, medical disease, or psychological condition.

If you are currently receiving mental health treatment, I strongly recommend informing your mental health care provider about your coaching engagement. If you believe you need mental health services, please seek the advice of a qualified mental health professional.

3. PRE-CLIENT COMMUNICATIONS AND DISCOVERY CALLS

3.1 Confidentiality of Discovery Calls and Forms

Any information you share during discovery calls, consultations, intake questionnaires, online forms, or any other pre-client communications is treated as confidential and will be handled in accordance with the confidentiality provisions outlined in Section 7 of these Terms, even if you do not proceed with coaching services.

3.2 Limited Liability for Pre-Client Communications

IMPORTANT DISCLAIMER: Discovery calls, consultations, and information-gathering sessions are for assessment and planning purposes only and do not constitute formal coaching sessions. No coach-client relationship is established until a formal coaching agreement is signed by both parties. Information shared during these preliminary communications does not create any liability, obligation, or duty of care on my part beyond the confidentiality protections described herein.

You acknowledge and agree that you are solely responsible for any decisions, actions, or outcomes that result from information discussed during discovery calls or preliminary consultations. I am not liable for any direct, indirect, incidental, or consequential damages arising from pre-client communications.

3.3 Data Collection and Use

Information collected through online forms, contact forms, and scheduling systems will be used solely for the purpose of evaluating fit, scheduling sessions, and providing coaching services. This information is protected under my Privacy Policy and will not be shared with third parties except as necessary to provide services (e.g., scheduling platforms, payment processors) or as required by law.

4. CLIENT RESPONSIBILITIES

As a client, you acknowledge and agree that:

  • You are solely responsible for your own physical, mental, and emotional well-being, including decisions, choices, actions, and results arising from the coaching relationship.

  • You will communicate honestly and be open to feedback and assistance.

  • You will dedicate the necessary time and energy to participate fully in the coaching process.

  • You are responsible for implementing insights and techniques learned from coaching sessions.

  • You will provide accurate and complete information when registering for services and maintain the confidentiality of any account credentials.

5. PAYMENT TERMS

5.1 Fees and Payment

All fees for coaching services are due as specified in your individual coaching agreement or at the time of purchase. I accept payment via credit card, debit card, or other payment methods as specified on my website.

5.2 Recurring Payments

If you enroll in a program with recurring payments, you authorize me to charge your payment method on file for the agreed-upon amount at the specified intervals until you cancel the service or the program concludes.

5.3 Refund Policy

All sales are final unless otherwise specified in your individual coaching agreement. Refund requests will be considered on a case-by-case basis and are at my sole discretion. To request a refund, please contact me within 2 days of your purchase.

6. SCHEDULING AND CANCELLATION

6.1 Scheduling Sessions

Coaching sessions are scheduled based on mutual availability. You are responsible for attending scheduled sessions at the agreed-upon time.

6.2 Cancellation and Rescheduling

You must provide at least 24 hours notice to cancel or reschedule a session. Late cancellations or no-shows may result in forfeiture of that session or a cancellation fee as specified in your individual coaching agreement.

7. CONFIDENTIALITY

7.1 Scope of Confidentiality

I maintain strict confidentiality regarding all information shared during coaching sessions, discovery calls, consultations, and through online forms or questionnaires in accordance with professional coaching ethics and the International Coaching Federation (ICF) Code of Ethics. However, please note that the coach-client relationship is not considered a legally confidential relationship (such as with a physician or attorney), and communications are not subject to legal privilege.

7.2 Exceptions to Confidentiality

Confidentiality may be breached in the following circumstances:

  • When required by law, statute, court order, or legal subpoena

  • When there is an imminent or likely risk of danger or harm to you or others

  • When illegal or criminal activity is disclosed

  • When you provide written consent for information to be shared

7.3 Secure Data Storage

All client information, including data from discovery calls, forms, and coaching sessions, is stored securely in accordance with applicable data protection laws and will be maintained, stored, and disposed of in a manner that promotes confidentiality, security, and privacy.

8. INTELLECTUAL PROPERTY

8.1 My Content

All content on my website and provided during coaching sessions, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is my property and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

I grant you a limited, non-exclusive, non-transferable license to access and use materials provided during coaching for your personal use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of my materials without prior written consent.

9. USER CONDUCT

You agree not to:

  • Use my services for any illegal purpose or in violation of any laws

  • Harass, abuse, or harm another person or engage in discriminatory conduct

  • Transmit any viruses, malware, or other malicious code

  • Attempt to gain unauthorized access to my systems or networks

  • Impersonate any person or entity or misrepresent your affiliation

  • Share proprietary materials or coaching content with others without authorization

10. DISCLAIMERS

10.1 No Guarantees

I MAKE NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND REGARDING THE RESULTS YOU MAY ACHIEVE THROUGH MY COACHING SERVICES. YOUR RESULTS DEPEND ENTIRELY ON YOUR OWN EFFORT, MOTIVATION, COMMITMENT, AND FOLLOW-THROUGH.

10.2 "As Is" Basis

My website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.3 Discovery Calls and Preliminary Consultations

DISCOVERY CALLS AND PRELIMINARY CONSULTATIONS ARE PROVIDED FOR INFORMATIONAL AND ASSESSMENT PURPOSES ONLY. NO ADVICE, RECOMMENDATION, OR GUIDANCE PROVIDED DURING THESE SESSIONS SHOULD BE CONSTRUED AS PROFESSIONAL COACHING, AND I ASSUME NO LIABILITY FOR ANY ACTIONS TAKEN BASED ON INFORMATION SHARED DURING THESE PRELIMINARY COMMUNICATIONS.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, I SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use my services

  • Any conduct or content of any third party on the service

  • Unauthorized access to or alteration of your transmissions or data

  • Information shared during discovery calls, consultations, or through online forms

  • Any other matter relating to the service

MY TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR MY SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO ME IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Release Point Coaching and me personally from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms, your use of my services, or any actions taken based on information obtained during discovery calls, consultations, or through online forms.

13. TERMINATION

13.1 Termination by Either Party

Either party may terminate the coaching relationship at any time by providing written notice as specified in your individual coaching agreement. Upon termination, you remain responsible for any fees incurred prior to the termination date.

13.2 Termination for Cause

I reserve the right to terminate your access to my services immediately, without notice, for conduct that I believe violates these Terms, is harmful to others, or for any other reason at my sole discretion.

14. DISPUTE RESOLUTION

14.1 Informal Resolution

In the event of any dispute arising from these Terms or my services, you agree to first attempt to resolve the dispute informally by contacting me directly. I will attempt to resolve the dispute through good faith negotiation.

14.2 Mediation

If the dispute cannot be resolved informally within thirty (30) days, both parties agree to attempt mediation before pursuing any other legal remedy. The parties will mutually select a mediator and share the costs of mediation equally.

14.3 Arbitration

If mediation fails, any remaining dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Virginia, and judgment on the arbitration award may be entered in any court having jurisdiction.

15. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of [YOUR STATE/COUNTRY], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Virginia.

16. CHANGES TO TERMS

I reserve the right to modify these Terms at any time. I will notify you of any material changes by posting the new Terms on my website and updating the "Last Updated" date. Your continued use of my services after such changes constitutes your acceptance of the new Terms.

17. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

18. ENTIRE AGREEMENT

These Terms, together with any individual coaching agreement you enter into with me, constitute the entire agreement between you and Release Point Coaching regarding the use of my services and supersede all prior agreements and understandings.

19. CONTACT INFORMATION

If you have any questions about these Terms, please contact me at:

Release Point Coaching

10604 Vale Rd.

Oakton, VA 22124

Email: justin@releasepointcoaching.com

Phone: 703-856-4705

By using my services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.